Cancellation policy

Guests may cancel free of charge up to 60 days before check-in and will receive a 100% refund of the accommodation price.

Cancellations made less than 60 days before check-in are non-refundable, unless otherwise agreed in writing. If we are able to rebook the apartment for the cancelled dates, we may, at our discretion, offer a partial refund after deducting any loss, costs and payment processing fees.

Accommodation bookings are made for a specific date or period. Therefore, where applicable under EU and Austrian consumer law, the statutory right of withdrawal for distance contracts does not apply to such accommodation bookings.

We recommend that guests arrange suitable travel insurance.